Our Mission

To provide the fastest, most accurate and most cost efficient field underwriting, claims management, and real estate data collection services to insurance companies and mortgage servicing providers.

The goal of creating a perfect customer experience is engrained in our company DNA. We manage to our mission statement. To us, it's more than a promise. It's a principle. We believe that by helping our clients improve and grow their businesses, we'll be doing the same for our own.

OUR COMMITMENT TO ETHICAL BUSINESS PRACTICES

 Earn Trust: We recognize that customers want to do business with a company they can trust. We want our customers to rely on our character, ability, strength and commitment, and the truth in what we try to do.

 Be Open Minded: We must continually improve. Therefore, our leaders constantly solicit and take action on feedback from employees and customers alike.


 Meet Obligations: Regardless of the circumstances, at all times, we honor our word. Our mission statement guides this commitment at CIS Group. If something goes awry, we fix it.

 Have Clear Documents: We must ensure that all documents, including contracts, sales materials, representations, and all other communications are clear, concise, and accurate. We will not use fine print or corporate speak to confuse customers or employees.

 Be Good Corporate Citizens: As a company, we will work to improve the community but never at the expense of our customers. We will use good manners, put things back in place, clean up, and be nice.

 Maintain Corporate Controls, Especially with Money: We will use a hands-on process when managing our money and our clients' dollars. We have a no tolerance policy when dealing with financial abuse.

 Be Respectful: At all times, regardless of the situation or the pressures of the moment, CIS Group will treat one another, our customers, and our associates with high respect. In this endeavor, titles, positions, ages or other distinctions do not affect our commitment to treating people with dignity and respect.