Customer Service Director

At CIS Group, we pride ourselves on customer service and feel it is one of the things that sets us apart. This mindset is top-down throughout the company. For all customer service needs, contact our Director of Customer Service:

Karen Kimi

Director of Customer Service


Contact Customer Care at 866-816-7445 between 7am-6pm CST or you may email and we’ll get back to you.


    CIS Group’s vast inspector network enables us to quickly and accurately fulfill a service request in all 50 states.

    Contact Us.

  • End to End Solutions

    Our Products and Services provide end-to-end solutions for our clients in the Underwriting, Mortgage Servicing and Claims arenas.

  • Quality

    CIS Group takes a metric-based approach to quality that enables us to focus the efforts of our Quality Assurance Team for maximum impact.