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The CIS Group of Companies Accessibility Statement for cisgroup.net

CIS Group of Companies is committed to promoting digital accessibility for people with disabilities. We are continually improving the user experience for all site visitors and applying the relevant accessibility standards. CIS Group of Companies has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site.

 

Certificate & Conformance Status:

This is to confirm that this site has been reviewed by software developers and remediated to meet standards set by the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) at the AA level. The WCAG 2.1 AA level covers a wide range of recommendations for making Web content more accessible. WCAG 2.1 AA level guidelines include specific details on how to develop accessible Web content. This statement certifies that specific techniques were met for the Success Criterion detailed by WCAG. As a result, this website’s content has been made more accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of thereof. By implementing and adhering to these guidelines, this website's web content has also become more usable to users in general. Using the accessibility widget is subject to the Terms of Service which can be found at the company's website.

 

Measures Taken To Make This Website More Accessible:

CIS Group of Companies automatic system, team of developers, designers and content accessibility experts have reviewed, remediated and tested this website by performing multi-layered accessibility testing and analysis of the new and updated accessibility measures and web content. As part of the process to make this website more accessible, adjustments were made which include JavaScript & CSS work. The process also included accessibility modifications for assistive technologies (e.g. NVDA, JAWS etc.). Below is a complete list of accessibility modifications and functionalities made.

 

Compatibility With Browsers and Assistive Technology:

Our mission goal is to be able to support the widest array of browsers and assistive technologies possible.We have therefore invested efforts to support popular systems with high market share, including Chrome, Firefox, Edge, Opera and Safari VoiceOver on a MAC. We have also addressed JAWS and NVDA assistive technologies for Windows and MAC.

 

In addition, the following modifications were made during the audit to make this website accessible:

Enables keyboard navigation

Enables smart navigation

Blinks blocking

OCR Image description

Fonts - Ability to increase and decrease the site font, adjust, align etc`

Voice command the browser using your voice

Change color contrast based on dark background

Change color contrast based on a light background

Change the site's colors

Matching and monochrome option for color blind people

Change the font for readability

Increase the cursor and change its color to black or white

Increase the display to 200%

Highlight links on the site

Highlighting headers on the site

Display an alternative description of the images

Increase the content chosen by the cursor, showed in a tooltip

Describe words by mouse selection

Displays the site's contents in a new window clearly and readable

Enables users to type contents using the mouse

 

Technical Specifications:

Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML

WAI-ARIA

CSS

JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

 

Limitations, Alternatives and Disclaimers:

Despite our efforts to ensure accessibility of this website, there may be some limitations. Below is a description of known and possible limitations, and potential solutions. Please contact us if you observe an issue not listed below. Using the accessibility widget is subject to our privacy policy which can be found at the company's website.

 

Use of Third-Party Sites & Components:

When 3rd party components or websites are used on the website, such as Facebook, Instagram, YouTube, Twitter, chats and others, which are not controlled by us, may present challenges for individuals with disabilities that we are not able to remedy.

 

Here are samples of accessibility policies provided from some 3rd party sites:

Facebook accessibility policy

YouTube accessibility policy

Instagram accessibility

Twitter Accessibility

LinkedIn Accessibility

 

Physical location Accessibility Services:

Our company considers it very important to provide quality, professional, equitable and accessible service to all our customers, including people with disabilities.

 

The following physical accessibility features can be found at our location listed below:

CIS Group of Companies, LLC

2345 Dean Way

Southlake, TX 76092

 

List of Physical Accessibility features:

Disabled parking space

Accessible access way (ramp, pathway, etc.)

Accessible entrees

Accessibility waiting areas

Entrance desk / services / information

Accessible bathroom

Accessibility call center

In person assistance for people with disabilities

 

Contact details of a Compliance Officer:

It is our intention to resolve any complaint to your satisfaction, however, should you have any questions about our accessibility policy, including any requests to exercise your legal rights, please contact our Compliance Officer, Gerald Salas at 866-816-7445 or by email at privacy@cisgroup.net.

 

Feedback:

Despite our efforts to make site browsing accessible for people with disabilities, some pages may yet to be accessible, or the appropriate technological solution has not yet been found. It is possible that some pages or sections on this website have human mistakes, for a variety of reasons. We are committed to continuously improving the accessibility features and interface of our site. Notice something wrong? Please feel free to contact us at privacy@cisgroup.net.

 

Last Revised: August  01, 2022

one-at-time@2x

CIS Group empowers insurance carriers and finance companies with superior field operations and data collection — to mitigate risk, enhance customer experience, and grow their businesses.

1,500+

PERSON FIELD FORCE

50

STATES OF COVERAGE

SOC 2

COMPLIANT SYSTEMS

20+

YEARS OF EXPERIENCE

Millions

OF INSPECTIONS PER YEAR