You must be able to balance tech and touch,
Take care of your policyholder in times of crisis—quickly, easily, and at lower cost.
Settle claims quickly with accurate information capture and analysis, so you and your policyholder can move forward faster. Self-service, hybrid, and traditional service options depend on incident and need.
Daily Claims | Catastrophe | Auto Claims
Resolve disputed claims with accuracy and outstanding customer support with our thorough appraisal process and experienced GA and EGA-level adjusters.
Appraisals | Mediations
Deliver a digital-first experience that gives policyholders control and enables next-level risk management.
Reduce risk and increase written premium revenue cost-effectively without inconveniencing your policyholder.
As an insurer, you only have a few touchpoints to create customer loyalty. These are your moments of truth that guarantee policy renewal. At CIS, we understand how to help you make the most of these moments, so you can consistently grow your policy value.
We help you seamlessly and cost-effectively blend self-service and hybrid service with your core operations.
We help your customers accurately use self-service with our expert full-service customer support.
You focus on growth with a platform you can trust to nurture customer loyalty and protect profitability.
Lisa visited my home yesterday for a walk through and to take photos as part of our homeowner's insurance. Lisa was extremely professional, kind and put me at ease. I must admit, I was not looking forward to a visit from a stranger to take photos of my home, but she immediately made me feel comfortable and was very respectful of my time. It’s not common that you find great customer service and I thought it should be acknowledged! You have a great team.
Carriers must deliver on policyholders’ digital demands and the moments of truth that shape customer experience. Their futures hang in the balance. This guide helps insure tech buyers sort through recent tech tools and trends to understand the advantages and potential pitfalls.
Digital transformation has forever changed the insurance industry.
Today, the stakes couldn't be higher. The threat of digital disruption is real. It puts your policyholders and your profitability at risk. Yet meeting the challenge it presents is incredibly complex. You can't afford to figure it out on your own.
We’re here to help. Since our founding more than 20 years ago, we’ve seen change as an invitation to do business differently. To do it better.
We understand insurance is personal. Our platform is built to empower human touch through technology. The largest US insurers rely on us daily. With our nationwide network of field professionals combined with our remote desktop center, we give you the same trusted platform of inspection precision and claims expertise at scale.
By empowering policyholders with self-service and hybrid service, we help you avoid disruption and thrive in the digital age.