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CAMERA
Enable DIY
Convenience

Lower
Cost
USERS
Reduce Risk with
Expert Analysis

Technology isn’t
a complete solution

Layer 31

Technology is useful when policyholders want DIY digital policy servicing for privacy, speed, and convenience. But it’s not a complete solution. Managing risk and safeguarding your business require more.

You need the right blend of tech and human touch. With it, you have the flexibility to deliver DIY and the expert risk analysis to make decisions that protect policyholders—and your portfolio.

Deliver flexibility backed by 
expertise at lower cost

Integrate the ease of self-service into your underwriting program with Capture Q™. Bring in expertise where it’s needed—to de-risk policies, make decisions, and accelerate turnaround times. CIS Group’s blend of tech and human touch gives you next-level flexibility and superior expertise—for more value at lower cost.  

meet
  • Capture Q™ technology for image capture and info gathering.
  • Remote Desktop Analysis for expert risk assessment and valuation.
  • Seamless boots on the ground referral.
  • National network of experienced field inspectors.
  • White-labeled with Customer Care Center outreach.

A Closer Look at

Layer 49 (3)

Integrate the ease of self-service into your underwriting program with Capture Q™. Bring in expertise where it’s needed—to de-risk policies, make decisions, and accelerate turnaround times. CIS Group’s blend of tech and human touch gives you next-level flexibility and superior expertise—for more value at lower cost.

Use case flexibility

Configure Capture Q™ with flexible questionnaire and image lists for specific use cases, including:

  • Mainstreet underwriting
  • EHP, High Value
  • Auto underwriting
tech circle bg (2) (1)

How it works

  • Pre-call

Automated outreach increases adoption rate and provides service.

  • Easy-to-use app

Policyholder uses web-based app for exterior and interior image capture and info gathering. Includes Google Translate for prompts in any language. Option available to request professional field service.  

  • Desktop analysis

Data is subject to expert analysis, including capture confidence, risk assessment and scoring, and field referral, if needed.

  • Seamless experience

Enable better customer experience with a seamless experience—for installation, referral, and ongoing support.

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Capture Q™ Customer Success

97%

Overall
customer
satisfaction

94%

Would
use again

95%

Rated
“easy to use”
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Easy installation and integration

Deploy our Capture Q™ solution quickly and easily. CaptureQ™ leverages existing integrations and can be white-labeled and customized for an on-brand customer experience.

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Industry expertise when you need it

Access the tech you need with the touch you want. CIS Group determines your inspection mix through expertise or automation on your behalf in service of your policyholder.

Customer Solution Center

Customer Solution Center

Our in-house communications hub supports clients, claimants, homeowners, borrowers and our nationwide network.

Layer 25

Capture Q™ Technology

Our web-based app empowers image capture and desktop analysis.

Layer 26

Remote Desktop Analysis

Our expert risk analysis enables decision-making and calculates insurance to value.

Layer 27

Field Inspectors

Our nationwide network of experienced industry experts supports clients and policyholders in the field.

Entrust Your future to the industry leader

We understand insurance is personal. This is why our platform is built to empower human touch with technology.
With our nationwide network of field professionals combined with our remote desktop center, we give you the same trusted platform of inspection precision and claims expertise at scale. 

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HOMES-INSPECTED-icon

55 Million

Home Inspected
       (1)

50

States Covered
       (2)

SOC 2

COMPLIANT SYSTEMS