A crisis is a moment of truth. Whether it’s a small claim or a total loss, it matters to your policyholder.
You need a fast response, accurate information capture, on-site insight, and desktop expertise—while reducing your loss adjusting expenses.
Deliver remarkable customer service with fast, accurate claims handling at lower cost.
From daily to catastrophe service for auto and property, we ensure you can care for your policyholder while minimizing your loss adjusting costs.
Enhance trust with your policyholder while ensuring more efficient, faster loss adjustment. Our blend of human touch and technology gives you expertise where and when you need it most.
Provide an easy, technology-driven image capture and information gathering experience for auto and simple claims.
Reduce your LAE by up to 50% for wind, hail and non-complex claims. Leverage technology, our expert desk adjusters, and our network of field adjusters to arrive at resolution faster and more efficiently.
Mobilize your response or augment your staff to handle higher volumes. We offer full-service support for daily or catastrophe claims, so you can deliver superior customer experience with precision data capture and analysis for lower resolution costs.
Self Service |
Claims Assist |
Traditional Service |
|
| Determine Best Approach | CIS Group Claims Concierge | ||
| Capture Q™ Data Capture | Insured | Insured + Field Inspector | Licensed Claims Adjuster |
| Analysis | Desktop Adjusting Team | ||
| Best Suited For: | Auto Claims | Wind and Hail | Complex and Large Losses |
Access the tech you need with the touch you want. CIS Group determines your inspection mix through expertise or automation on your behalf in service of your policyholder.
Our in-house claims center handles claim notifications, scheduling, appointment, and communications.
Our web-based app empowers image capture and desktop analysis.
Our expert desk adjusters write estimates, submit reports and determine settlement values.
Our nationwide network of industry experts supports clients and policyholders in the field.
Carriers must deliver on policyholders’ digital demands and the moments of truth that shape customer experience. Their futures hang in the balance. This guide helps insuretech buyers sort through recent tech tools and trends to understand the advantages and potential pitfalls.
We understand insurance is personal. This is why our platform is built to empower human touch with technology.
With our nationwide network of field professionals combined with our remote desktop center, we give you the same trusted platform of inspection precision and claims expertise at scale.
