A Faster, Lower-cost Alternative to Traditional Adjusting

As an alternative to traditional claims handling, our hybrid programs for auto and property claims give you on-site insight paired with scalable customer support services.

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Property Claims Assist

Ideal for roof claims and lower severity property damage

Leverage the speed, efficiency and lower cost of our national network of professional field inspectors to capture the imagery and data you need to settle the claim at the desktop.

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Auto Claims Assist

Fulfilled through CIS Group’s Capture Q app or your proprietary app

Close the gaps of drive-in inspection station and self-service app fulfillment. Reduce your total spend by up to 60% while improving cycle time and customer satisfaction.

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Virtual Collaboration

Real time, on-site digital collaboration with your adjusters

Reduce costs and ensure accuracy through real-time digital collaboration between CIS Group’s national network of field inspectors and your desktop adjusters. Ideal for roof, property, auto and liability claims, digital collaboration is available via your preferred provider.

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The CIS Group Difference

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MOBILE TECHNOLOGY FOR FAST, RELIABLE ASSESSMENTS

Our mobile app provides optimal routing at lowest cost, allows for real-time submission, and validates that all required photos and data are captured on-site, improving quality.

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TRUSTED NATIONAL NETWORK WITH FAST RESPONSE

Our national network of highly experienced veteran inspectors covers all 50 states and can provide scale and service surge volumes. All our field representatives pass background checks and display photo ID badges.

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INDUSTRY-LEADING MODELING AND REPORTING

We offer the most robust, innovative hazard and condition reporting suite and severity scoring model in the industry.

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GPS DATA

We provide GPS location-stamped and time-stamped photos on every inspection.

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AUGMENTATION FLEXIBILITY

Inspections can be augmented with any third-party data source or imagery provider.

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BACKED BY OUR CUSTOMER SOLUTIONS CENTER

Full support from CIS Group’s scalable Customer Solutions Center is available to you.

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CIS Group empowers insurance carriers and finance companies with superior field operations and data collection — to mitigate risk, enhance customer experience, and grow their businesses.

1,500+

PERSON FIELD FORCE

50

STATES OF COVERAGE

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COMPLIANT SYSTEMS

20+

YEARS OF EXPERIENCE

Millions

OF INSPECTIONS PER YEAR

Turn your field services into your advantage today.

Transform your field services from cost center to competitive advantage with our innovative technology and industry expertise.

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